MacBook Trackpad Replacement and Troubleshooting Guide

If you’re having trouble with your MacBook trackpad, there are a few things you can try to get it up and running again. This guide will show you how to troubleshoot and repair a variety of common trackpad issues.

1. Clean Trackpad

MacBook trackpad cleaning

First, make sure that the trackpad is clean and free of any debris. If there is anything blocking the trackpad, such as dirt or grease, it may prevent it from working properly. Use a soft, dry cloth to gently clean the trackpad.

2. Reset trackpad

If the trackpad is still not working after you’ve cleaned it, you may need to reset the trackpad settings. To do this, go to the System Preferences > Accessibility > Mouse & Trackpad. Make sure “Tap to click” is deselected. In the “Scroll & Zoom” header, make sure “Scroll direction: Natural” is selected. These two preferences should reset your trackpad to its original configuration.

3. Reset the PRAM

If your MacBook trackpad is still not working after you’ve cleaned it, try resetting the PRAM. To do this, turn off your computer and unplug the power cord. Then, press and hold the Command + Option + P + R keys on your keyboard and turn on your computer. Continue holding the keys until you hear the startup sound for a second time. This will reset the PRAM and may fix the issue with your trackpad.

4. Reset the SMC

If resetting the PRAM doesn’t solve the problem, you may need to reset the SMC. The SMC (System Management Controller) is responsible for a variety of low-level functions on your MacBook, including the trackpad. To reset the SMC, turn off your computer and unplug the power cord. Then, press and hold the Shift + Control + Option keys on your keyboard and turn on your computer. Release the keys when you see the startup sound. This will reset the SMC and may fix the issue with your trackpad.

5. Replace Trackpad or trackpad cable

MacBook trackpad cable
Trackpad Cable

If neither of these solutions works, you may need to replace the trackpad or the trackpad cable depending on the diagnosis. There is no need to replace the full top case assembly which includes the keyboard.Once you replace a new trackpad or the trackpad cable, restart your MacBook and the issue should be resolved.

MacBook Keyboard replacement service details at iTweak

  • Warranty - We provide a warranty of 18 months on all MacBook trackpad replacements
  • Turnaround time - Since there are a lot of MacBook models, we might need to procure the trackpad on demand basis depending on the model. Typically we take 1 to 2 days to get this replaced if stock in not available in our service centers.
  • Pickup & Drop - We offer Free Pickup and Drop for MacBook repairs. Please note that this repair is complex and cannot be performed at your doorstep
  • Service centers - You can also drop your MacBook in one of our ISO certified service centers in Marathahalli, Jayanagar or RT nagar.
  • Mail in service - Not in Bangalore? You can still send your device with our courier partner Fedex at no additional cost from any location in India.

Frequently asked questions

Should I replace the entire keyboard top case assembly if trackpad is not working?

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No. There is no need to replace the entire top case assembly. Based on the diagnosis you need to replace the trackpad or the trackpad cable.

What is the cost of replacing a MacBook Trackpad?

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The cost of replacing a MacBook trackpad starts from 4800 INR. The price varies depending on the model of the Macbook.

What is the warranty on MacBook Trackpad replacement?

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iTweak provides a warranty of 18 months on trackpad replacement. Warranty is valid throughout India

Do you have service centers?

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Yes. We have 3 service centers in Bangalore. We also provide free doorstep pick up and drop services throughout India with tracking.

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