Founded in: 2012
Team: 15 people
USP: Doorstep or Home repair service & Motherboard repair
Expertise: Apple products repair
Qualification: All our technicians have completed ITI / Diploma in electronics. They are ESD safety trained to keep your devices safe from further damage.
Service center: ISO certified service centers with L4 repair capabilities to perform motherboard repairs
Operations in: Bangalore & Mumbai
About: iTweak was founded in 2012 by a team of engineers. Our aim was to create a high standard in professional electronics repair industry. Since then we have tackled many issues in this industry related to reliability of service and customer satisfaction.
In 2015, we were the first ones to provide a warranty of 1 year. The best possible warranty one could get at that time was 0 to 3 months. We were able to influence many of our competitors with this change. Today we provide a warranty of 1.5 years, showcasing the quality of our spares.
In 2016 we started providing Doorstep repair service at home or office. We went that extra mile to create better service for our customers. We also offered pickup and drop facilities for complicated motherboard issues.
In 2017 we partnered with FEDEX to streamline the pickup and delivery service throughout India. We started offering free logistics service to our customers, where in Fedex picks up and delivers devices at our customers doorstep.
In 2018 we started 100% refund or replacement policy for all our customers who are not happy with the service at any point in time.
2019 - We are officially the largest searched repair service in India. Amazon Alexa which is the industry standard for web traffic results data backs this. Every year more than 1 lakh people visit our website in search of reliable repair service.
Goal: Providing Transparent, Affordable and Hassle-free service to every customer is our Goal.